what we do
department leadership
Mike Young
Chief Technology Officer
Mike Young
Mike's emphasis on technological strategy drives Spring Venture Group's organizational innovation. As head of SVG’s Technology divisions he oversees data management, web application development, UI/UX, software engineering, DevOps, service desk, and R&D. His strategies link SVG’s tech capabilities to business objectives across the organization, enhancing performance and spurring business growth while maintaining the highest levels of compliance and security certification. With over 20 years of experience in public and private sector technology, Mike has an extensive background in software engineering, event-based microservice architectures, and Cloud computing. His experience in digital innovation is essential as SVG plans for the future.
James Byars
Vice President, Information Technology
James Byars
As Spring Venture VP of Information Technology, James is tasked with creating and managing business and technology capabilities that deliver on business objectives. James has over 10 years' experience in technology, spanning industries that include U.S. Treasury Services, health care, and insurance. James specializes in modern, Cloud-based architectures, utilizing his in-depth technical knowledge to help SVG achieve key objectives. James holds a bachelor's degree from the University of Kansas and a master's degree from Harvard Extension School.
Andy Jones
Vice President, Technology Operations
Andy Jones
Andy leads Spring Venture Group's Technology Operations group, including the administration, engineering, and service teams. These teams own data management, DevOps, end-user computing, enterprise applications, and technology infrastructure. Together, they are the backbone of SVG technology, delivering reliable, secure, and creative solutions. With over 15 years of industry experience, Andy fosters individual growth through continuous learning and technical excellence.
Nick Kresz
Vice President, Information Security
Nick Kresz
As Vice President of Information Security and Chief Security Officer, Nick works closely with leaders to achieve the organization's security goals. Nick is responsible for the company's information security program, including policies, procedures, and technical systems. He manages third-party risk, incident response plans, disaster recovery, and security training. Nick also oversees the implementation of security standards and architectural best practices and leads the company in maintaining HIPAA and HITRUST certifications, protecting the organization's information from cyber threats.
LeAnne Utt
Vice President, Platform Engineering
LeAnne Utt
LeAnne leads Spring Venture Group's Platform Engineering teams including lead ingestion, customer relationship management, engagement routing, engagement inventory management, inbound call routing, predictive outbound dialing, and the dialer UI. She oversees software engineering projects and programs by managing engineering capacity, developing strategies to optimize operations, setting engineering guidelines, creating engineering roadmaps, and working with key stakeholders. LeAnne has over 30 years of experience in technology, specifically software engineering, and has a record of delivering quality software solutions.
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